Mainland China

Beijing
  • Room 30111,1st Floor, Building C, Galaxy SOHO, 
    East 2nd Ring Road, Chaoyangmen South Street, 
    DongCheng District, Beijing
    P.R. China  100010
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Spring Festival Holiday
Shanghai
  • 2F Unit E, Urban City Centre,
    No.45 Nanchang Road,
    Huangpu District, Shanghai,
    P.R. China 200020
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Guangzhou
  • 4F, TaiKoo Hui Tower 1,
    No.385 Tianhe Road, Tianhe District,
    Guangzhou, P.R. China
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Chengdu
  • Room 09-10, 17F, Tower2, IFS, No.1
    Section 3, Hongxing Road
    Jinjiang District, Chengdu, Sichuan,
    P.R. China 610016
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Hangzhou
  • Room 306, 3F, Block C, Dragon Century Plaza,
    No.1 Hangda Road,
    Hangzhou, Zhejiang,
    P.R. China 310007
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays
Nanjing
  • 4th Floor, Nanjing World Trade Center,
    Jinling Hotel No.2, Hanzhong Road,
    Nanjing, P.R. China 210005
  • Canon China Call Centre: 4006-222666
  • Monday to Saturday 09:00-18:00
  • Closed on Sunday and Public Holidays

Hong Kong

  • 20/F, iSQUARE, 63 Nathan Road,
    Tsim Sha Tsui, Kowloon
  • Service Centre: (852) 3191 2333
  • Monday to Sunday 11:00–19:00
  • Closed on Public Holidays

India

New Delhi
  • Canon India Pvt. Ltd.
    Unit No. 214-225, 2nd Floor,
    Narain Manzil, Barakhamba Road, New Delhi
  • Service Centre: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Mumbai
  • Canon India Pvt. Ltd.
    502, 5th Floor 194, Natraj By Rustomjee,
    Junction of Andheri Kurla Road and
    Western Express Highway,
    Andheri East, Mumbai
  • Service Centre: 18001803366
  • Monday to Saturday 10:30-19:00
  • Closed on Sunday and Public Holidays
Kolkata
  • Canon India Pvt. Ltd.
    3A, 1st Floor, Shakespeare Sarani,
    Kolkata
  • Service Centre: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Bangalore
  • Canon India Pvt. Ltd.
    No. 3, 3rd Floor, Salarpuria Windsor,
    Ulsoor Road, Karnataka,
    Bangalore 560042
  • Service Centre:18001803366
    18002083366
  • Monday to Saturday 10:30-19:00
  • Closed on Sunday and Public Holidays
Chennai
  • Canon India Pvt. Ltd.
    No.144/145 3rd Floor,
    Kodambakkam High Road,
    MaalaVika Centre, Nungambakkam,
    Chennai 6000034
  • Service Centre: 18001803366
  • Monday to Saturday 09:00-17:30
  • Closed on Sunday and Public Holidays
Cochin
  • Canon India Pvt. Ltd.
    3 rd Floor, Imperial Trade Centre,
    Mahatma Gandhi Road, Kerala,
    Cochin 682035
  • Service Centre:18001803366
    18002083366
  • Monday to Saturday09:00-17:30
  • Closed on Sunday and Public Holidays

Indonesia

Jakarta
  • Canon Care Centre
    Ruko Grand Boutique Blok B No. 3-4,
    Jl. Mangga Dua Raya, Jakarta Utara 14430
  • Service Centre: (021) 29226000
  • Monday to Friday 08:00-17:00
    Saturday 09:00-14:00
  • Closed on Sunday and Public Holidays

Macau

  • Canon Customer Care Centre – Macau Branch
    (Machine collection point only)
    Unit 1502-1503, 15F, AIA Tower
    Nos. 251A-301, Avenida Comercial de Macau
  • Service Centre: 0800112
  • Monday to Friday08:30-12:30
    13:30-17:30
  • Saturday 08:30-12:30
  • Closed on Sunday and Public Holidays

Malaysia

Kuala Lumpur
  • Canon Customer Care Centre
    No. 6-2-01, Tower 6, UOA Business Park,
    Jalan Pengaturcara U1/51A, Seksyen U1,
    40150 Shah Alam, Selangor Darul Ehsan,
  • Service Centre: 1800-88-2000
  • Monday to Friday 08:30-17:30
  • Closed at 17:15 every 2nd Wednesday of each month
  • Closed on Saturday, Sunday and Public Holidays
Penang
  • Canon Penang Branch
    No. 46, Anson Road,
    10400 Pulau Pinang
  • Service Centre: 604-2383 838
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays

Australia

Sydney
  • Canon Australia
    Building A, The Park Estate
    5 Talavera Road
    Macquarie Park NSW 2113
  • Phone: +612 98052332
  • Email: cameraservice@canon.com.au
  • Hours: 08:30–17:00
Melbourne
  • Canon Australia
    Building 1
    195 Wellington Rd
    Clayton VIC 3168
  • Phone: +612 98052332
  • Email: cameraservice@canon.com.au
  • Hours: 08:30–17:00

New Zealand

Auckland
  • Canon New Zealand
    28 The Warehouse Way
    Akoranga Business Park
    Northcote, Auckland 0740
  • Phone: 0800 222 666
  • Email: helpdesk@canon.co.nz
  • Hours: 08:30–17:00

Philippines

La Union
  • Ed Fabro Building, Pagdalagan
    Norte, San Fernando, La Union
    (near DZNL radio station)
  • Service Centre: (072) 242-4587
  • Monday to Friday 08:30–17:30
  • Closed on Saturday, Sunday and Public Holidays
Makati City
  • 3rd Floor, Southpark Plaza, Lot 8,
    Block 4, Phase 1, Santiago St.,
    Paseo De Magallanes Commercial Centre,
    Brgy. Magallanes, Makati City
  • Service Centre: (632) 884-9000
  • Monday to Saturday 08:30–17:30
  • Closed on Sunday and Public Holidays
Quezon City
  • Eton Service Centre: Upper Ground Floor,
    ETON Cyberpod Corinthian,
    Ortigas Avenue corner EDSA, Quezon City
  • Service Centre: (632) 884–9000
  • Monday to Saturday 10:00-19:00
  • Closed on Sunday and Public Holidays
Cebu
  • Unit 15, The Gallery, Golam Drive,
    Juan Luna Avenue, Mabolo, Cebu
  • Toll Free No.:1-800-10-884-9000,
    (for provincial PLDT subscribers)
  • Monday to Friday 08:30-17:30
  • Closed on non-working holidays
Davao
  • G/F , D'Leonor Hotel, J.P. Laurel Avenue,
    Davao City, Davao del Sur
  • Toll Free No.: 1-800-10-884-9000
    (for provincial PLDT subscribers)
  • Monday - Friday; 08:30-17:30
  • Closed on non-working holidays
Legaspi
  • Benny Imperial St,
    Alternate Road, Albay Legaspi City
  • Service Centre:(052) 480-5090
    (052) 480-6331
    (052) 481-2341
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays
Pampanga
  • G/F Unit 4 Northwalk Complex,
    Gapan-Olongapo Road, San Fernando City,
    Pampanga
  • Service Centre:(045) 961-8734
    (045) 961-8727
  • Monday to Friday 08:30-17:30
  • Closed on Saturday, Sunday and Public Holidays
Taguig
  • Ground Floor, Commerce and Industry Plaza (CIP) Bldg,
    Campus Avenue corner Park Avenue, McKinley Hill,
    Brgy. Pinagsama, Fort Bonifacio, Taguig City
  • Service Center:(632) 884-9000
  • (632) 812-0067 (Fax)
  • Toll Free No.:1-800-10-884-9000
    (for provincial PLDT subscribers)
  • Monday - Friday:08:00-18:00
    Closed on non-working holidays

Singapore

  • Canon Customer Care Centre
    1 Fusionopolis Place
    #02-20 Galaxis (West Lobby)
    Singapore 138522
  • Service Centre: 6799 8686
  • Monday to Friday 10:00-19:00
    Saturday 10:00-14:30
  • Closed on Sunday and Public Holidays

South Korea

Seoul
  • Apkujung Canon Support Centre
    664-12 2F, Shinsa-Dong,
    Kangnam-Gu, Seoul, 135-897
  • Service Centre: 02-6719-8710
  • Monday to Thursday 09:00-19:00
    Friday 09:00-20:00
    Saturday 09:00-12:00
  • Closed on Sunday and Public Holidays
  • Shi-Choeng Canon Support Centre
    Nam Gang Bldg. 6F, 32-2,
    Mugyo-dong, Jung-Gu, Seoul
  • Service Centre: 02-752-0567
  • Monday to Friday 09:00-19:00
    Saturday 09:00-12:00
  • Closed on every 2nd and 4th Saturday, Sunday and Public Holidays
Busan
  • Busan Support Centre
    Inje Medical Centre A-Dong 3F,
    486-27, Bujeon1-Dong,
    Busanjin-Gu, Busan 614-849
  • Service Centre: 051-719-8200
  • Monday to Friday 09:00-19:00
    Saturday 09:00-12:00
  • Closed on every 2nd and 4th Saturday, Sunday and Public Holidays

Thailand

Bangkok
  • Head Office Service Center
    No.98 Sathorn Square Office Tower, 2nd
    floor, North Sathorn Road, Silom, Bangrak,
    Bangkok 10500
  • Service Centre: 0-2344-9988
  • Monday to Friday 08:15–17:15
  • Closed on Saturday, Sunday and Public Holidays
  • MBK Centre Service Centre
    5th Fl., 444 Phayathai Rd., Wangmai,
    Pathumwan, Bangkok 10330
  • Service Centre: 0-2626-0120-1
  • Monday to Sunday 10:00-20:00
Khonkaen
  • Khonkaen Service Centre
    126/52-53 Moo 16, Mittrapap Rd.,
    Muang Sub-District, Muang District,
    Khonkaen 40000
  • Service Centre: 043-239-700
  • Monday to Friday 08:15-17:15
  • Closed on Saturday, Sunday and Public Holidays
Chiangmai
  • Chiangmai Service Centre
    146/8-9 Rat Chiang Sean Rd.,
    Haiya Sub-District, Muang District,
    Chiangmai 50100
  • Service Centre: 053-282465-9
  • Monday to Friday 08:15-17:15
  • Closed on Saturday, Sunday and Public Holidays
Phuket
  • Phuket Service Centre
    156/5-6 Phung-nga Rd.,
    Talad-Yai Sub-District, Muang District,
    Phuket 83000
  • Service Centre: 076-221-780-3
  • Monday to Friday 08:15-17:15
  • Closed on Saturday, Sunday and Public Holidays

Taiwan

Taipei
  • 19F-1, No. 100, Sec.2 Roosevelt Rd.,
    ZhongZheng Dist., Taipei,
    Taiwan.
  • Service Centre: 0809-022-888
  • Monday to Friday 09:30–19:30
    Saturday 10:30–17:30
  • Closed on Sunday and Public Holidays
Kaohsiung
  • 9F, No.2, Zhongzheng 3rd Rd.,
    Xinxing Dist., Kaohsiung City 800,
    Taiwan
  • Service Centre: 0809-022-888
  • Monday to Friday 08:30–17:30
  • Closed on Saturday, Sunday and Public Holidays

Vietnam

Ho Chi Minh
  • Canon Authorized Camera Service Centre
    184 Nam Ky Khoi Nghia, Dist. 3,
    Ho Chi Minh City
  • Service Centre:(84-8) 38386666
  • Monday to Friday08:00-12:00
    13:00-17:00
  • Saturday08:00-12:00
  • Closed on Sunday and Public Holidays
Hanoi
  • Canon Authorized Camera Service Centre
    130A Giang Vo Street, Ba Dinh Dist., Hanoi City
  • Service Centre:(84-4) 37226 666
    (84-4) 37711 966
  • Monday to Friday08:00-12:00
    13:00-17:00 
  • Saturday 08:00-12:00
  • Closed on Sunday and Public Holidays