Overseas Equipment Loan Service - Canon Asia Traveller Protection Programme (ATPP) - Canon South & Southeast Asia

    Overseas Equipment Loan Service is a new initiative under the Asia Traveller Protection Programme (ATPP) that offers temporary camera equipment replacements to Canon warranty holders in the event of a malfunction. This means you can now enjoy, experience and capture beautiful moments, even when your personal camera is faulty.

    Am I Eligible?

    Read below to confirm your eligibility:

    • This programme is available for Singapore customers travelling to China, Hong Kong, and Taiwan.
    • Customer's 1-year warranty must be valid when participating in this programme.
    • Loan service is available only if Singapore customers have registered in CSPL online warranty registration.

    How it Works

    1. Purchase any of the Following Canon Products

    • Digital Compact Cameras
    • EOS DSLR Cameras
    • Mirrorless Cameras (EOS M, EOS R)
    • EF, EF-S, EF-M, RF Lenses

    2. Register Your 1-Year Warranty Online

    3. When Travelling to the Countries and Regions Stated Below, Call Our Operator and You'll be Guided on the Procedure for Equipment Loan

    Taiwan: 0809-099-988
    Hong Kong: 800-906-878
    China: 400-061-0300

    Call between 8.30am to 5.30pm (UTC+8),
    Monday to Friday, excluding public holidays
    Local landline charges may be applicable

    4. Visit Our Designated Service Centres for Collection of Equipment

    • If you are in China, Taiwan,  or Hong Kong, your faulty equipment will be withheld at the service centre in exchange for your temporary replacement
    • Passport may be required for verification of identity

    5. Complete! Keep on Snapping, Never Stopping

    Terms & Conditions

    Take note terms and conditions apply.