Canon Global Services

Print is our passion - Our Managed Print Services (MPS) are designed to enhance your business processes by effectively capturing, managing and distributing information through our innovative technologies.

Our Vision

Global partnerships that drive businesses forward.

At Canon Global Services, we go beyond providing a diverse range of print devices, solutions and services worldwide. Through detailed analysis, we seek to align your local infrastructure operations with your global business directions. Be it simply managing a device fleet or diverse printing and scanning services, we strive to develop the necessary frameworks, solutions and strategic services to transform your business.

Our Value Proposition

Single Point of Contact

With a regional HQ in the Asia Pacific, EMEA and the Americas as well as local presence in more than 220 countries and regions, we are always within reach as a partner for your business growth. Regardless of the location where your business is present, a member of the Canon Global Services team will be assigned as your single point of contact, understanding and coordinating your requirements locally, regionally and globally.

Global Consistency

Adhering to a globally consistent service framework ensures unification in the delivery of service offerings - at the same time, the Canon Global Servies team adapts to specific local requirements, becoming your strategic partner to drive global procurement and administer local execution.

Further Major Strengths

  • Experienced and dedicated global management team
  • Cutting-edge technology in printing devices and document solutions
  • Global coverage with a proven track record
  • Optimise your bottom line performance

Global Benefits

Canon's proven track record in MPS and change management offers a wide range of benefits:

Complete, End-to-end Management

Unified management of your entire global print output - from desktop devices to multi-functional printers, as well as your Central Reprographic Department and external printing.

Effective Implementation

Behavioural change management is one of the key deliverables to help ensure effective implementation.

Excellent On-going Management

Guaranteed savings delivered through flexible day-to-day print management, meeting your business objectives.

Deep Understanding of Your Global Business

Expert consultancy to help you make intelligent decisions based on costs, sustainability, security and process efficiency.

Innovative Technology

Pioneering products and services of exceptional quality to improve productivity and create innovative ways of working.

Seamless Scalability

Solutions designed to meet your current and future business needs and deliver true cost transparency and lasting value.

Secure and sustainable solutions

Security and sustainability are kept at the forefront of everything we do.

A Global Methodology

Canon Global Services offer a flexible and transparent approach to MPS, providing consultancy, design and delivery of tailored solutions based on industry standard IT Infrastructure Library (ITIL) methodology. This includes five distinct but inter-dependent phases:

Phase One: Discover

We will conduct an MPS Audit to understand your requirements. The audit process will assess your current print fleet and print behavior, capture project requirements and determine a total cost of ownership for the current state.

Phase Two: Design

Our experienced consultants will use your MPS Audit results to design a print and document solution that meets and evolves with your changing needs. We'll work with you to define the business case, propose the service solution and clearly state the guaranteed savings.

Phase Three: Transition & Implement

Our team will implement a program to ensure a seamless transition to your new managed solution, using a defined methodology, training and communications to support both your organisation and end-users.

Phase Four: Support & Manage

We will ensure your global print fleet and document workflows maintain optimum performance over the long term, placing the highest of importance on achieving agreed KPIs and SLAs.

Phase Five: Review

We use captured service and performance information to deliver continual improvements, supporting your evolving organisational needs.

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