[Unidentified Image] message is displayed, and the image will not play back.

Last Updated : 05-Oct-2017
Issue Number : 8201759500

Solution

Errors in image playback may occur as a result of the following problems.

・Image format is unsupported

・Image data is corrupt

・Image was edited or renamed on a computer

・Image was shot with another camera

・Image was written back to the camera without using CameraWindow*

* CameraWindow is software used to import images and change camera settings. You can install CameraWindow from the bundled CD, or by downloading it from the Canon website.

Display	Message
	Unidentified Image
	Incompatible JPEG
	Image too large.
	Cannot play back MOV
	Cannot play back MP4