Canon Expands Intelligent Automation Offerings with Tungsten TotalAgility for Businesses Across Asia
Intelligent automation platform with advanced artificial intelligence (AI) capabilities ensures end to end workflow efficiency to prepare businesses for the future of work
TotalAgility captures and processes data, transforming it into actionable business insights through AI-driven workflows and intelligent agents
SINGAPORE, 22 September 2025 — Canon today announced the strategic addition of Tungsten TotalAgility, an advanced intelligent automation platform by Tungsten Automation, to its comprehensive suite of offerings designed to accelerate digital transformation for businesses. The unified solution enables organisations to streamline operations and significantly boost productivity by seamlessly integrating advanced AI, robust document processing, and optimisation of end-to-end processes.
Intelligent automation is emerging as a strategic growth lever; it is not just a technology upgrade or a tool for operational efficiency, but a powerful catalyst for enterprise-wide transformation in today's business landscape. Tungsten TotalAgility empowers organisations to harness this new frontier for competitive advantage, enabling the automation of high-volume, document-centric processes through its sophisticated AI capabilities and seamless integration, ultimately preparing them for the future of work.
This launch comes at a time as business demand for intelligent automation continues to rise, with the Asia-Pacific Intelligent Document Processing (IDP) market projected to grow to USD 10.57 billion by 2035. Canon's inclusion of Tungsten TotalAgility within its portfolio meets these new enterprise demands using intelligent automation to unlock new levels of efficiency, accuracy, and scalability.
"The introduction of Tungsten TotalAgility marks a pivotal addition to Canon's suite of offerings, as we redefine intelligent automation and empower businesses to navigate the new frontier of efficiency," said Fukui Shinsuke, Senior Director, Regional Business Imaging Solutions, Canon Singapore. "Intelligent automation has evolved from a competitive advantage to an urgent growth imperative, and with Tungsten TotalAgility, we are providing the end-to-end AI-powered capabilities that enable our customers to unlock enhanced value, agility, and compliance in today's data-driven world."
Tungsten TotalAgility is a plug and play solution that combines Intelligent Document Processing, Knowledge Discovery and Process Orchestration with the latest Artificial Intelligence. It collects source information, transforms it into useful insights, and automates processes to help businesses operate more efficiently and deliver better results. For example, key company functions such as claims processing and employee onboarding can be automated to capture and process information efficiently while significantly reducing administrative burdens.
Other key features and benefits include:
- Advanced AI/Machine Learning (ML) Capabilities: Businesses can unlock deeper insights and accelerate decision-making with generative AI-powered capabilities for intelligent document processing and data extraction from unstructured document formats.
- 'Low-Code' Business User and Developer Tool: A user-friendly, drag-and-drop interface requiring minimal coding that enables faster implementation and greater autonomy for business users, reducing reliance on extensive IT support.
- Robust Security and Compliance: Ensure business integrity and mitigate risk with built-in compliance certifications and traceable systems to ensure data privacy, auditability, and adherence to regulatory requirements.
- Seamless Integrations: Out-of-the-box connectors that integrate with businesses' existing Enterprise Resource Planning (ERP) systems, including SAP, Oracle, and Salesforce.
Tungsten TotalAgility is used across several industries, including manufacturing, logistics, and finance. Within the logistics sector for example, intelligent automation reduces lead times for tracking updates by up to 80 percent1, freeing valuable resources for higher-priority tasks.
Tungsten TotalAgility is now available through Canon and its authorised partners in Singapore and India from Q3 2025, with roll out plans across Asia2 thereafter. Customers can look forward to seamless integration with their existing infrastructure and receive comprehensive, localised support throughout their intelligent automation journey.
Organisations can find out more here or contact their local Canon representative.
About Canon Singapore Pte. Ltd.
Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte. Ltd. is the headquarters for South & Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company covers 22 other countries and regions. The parent company Canon Inc. has a global network of more than 300 companies and employs about 170,000 people worldwide. Canon is guided by its kyosei philosophy that focuses on living and working together for the common good.
More information is available at https://asia.canon.
About Tungsten Automation
Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester. We are trusted to help businesses gain unprecedented efficiencies and reduce costs through workflow automations that will propel their businesses into the future.
1 DB Schenker's automation journey to better performance, efficiency and customer experience, Tungsten Automation, 2025.
2 Canon Asia markets include Afghanistan, Bangladesh, Bhutan, Brunei, Cambodia, Hong Kong and Macau, Indonesia, Laos, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, Taiwan, Sri Lanka, Thailand and Vietnam.
