FAQ for common problems - Canon South & Southeast Asia

18 Jan 2007

    FAQ for common problems : imageCLASS MF series MF5630, MF5650, MF3110 and MF3112

    If your machine encounters any of the following problems:

    • Fail to start reading a document
    • Fail to pick up a document set in the ADF when reading a document.
    • Stop operation in the middle of a page when printing multiple pages.
    You need a firmware upgrade.
    Alternatively, follow the following steps if you need a temporary solution:
    • Unplug the AC power cable.
    • After approximately 5 seconds, plug in the AC power again and switch on the machine.
    • If any of the problems occur again, repeat this process.

    Caution: If the machine is switched off for more than 3 minutes, any unsaved data will be lost. Please note that this is only a temporary solution; hence please upgrade your firmware.