14 Jun 2017

    How to Protect Against WannaCry Ransomware

    Thank you for using Canon products.

    It is found that ransomware known as WannaCry malware that forces users to pay a "ransom" to regain access to their data has been spreading worldwide

    To ensure the safe and secure use of Canon varioPRINT production printers and certain print servers using Microsoft Windows OS, customers should apply the appropriate security patch to their Microsoft Windows operating system.

    Affected Products:
    varioPRINT and certain print servers using Microsoft Windows OS
    varioPRINT 135 series
    VarioPRINT 6000series
    PRISMAsync
    ColorPASS
    imagePASS
    imagePRESS Server
    imagePRESS CR Server

    We have confirmed all other Canon laser multifunctional printers and laser printers are not affected by the vulnerabilities exploited by WannaCry malware.

    ​Please ensure the appropriate patch is applied for your continued safe and secure use of Canon products.

    For more information, please contact your service provider.