ST-E3-RT (Ver.3)

Thank you for using Canon products. Concerning the "PowerShot V1" compact digital camera, the following potential issue has been identified.

Thank you for using our products. Regarding the EOS R50 (black model only), the following potential issue has been confirmed.

Thank you for using Canon products. We regret to inform that a potential issue has been confirmed for the PowerShot G7 X Mark II digital compact camera. Our customer support measures are described below. We are committed to taking steps needed to help ensure that our customers can use our products with ...

Thank you for using Canon products. We regret to inform that the following issue has been confirmed for the Flash Speedlite EL-5. Our customer support measures are stated below. We are committed to taking steps needed to help ensure that our customers can use our products with confidence. Issue: For ...

Thank you for using Canon products. It has been confirmed that some units of the EF-S18-55mm F3.5-5.6 IS II and EF-S18-55mm F3.5-5.6 III interchangeable lenses for digital SLR and mirrorless cameras manufactured during a specific period is affected by the issue described below. Customer support for this ...

Thank you for using Canon products. Concerning the EF50mm f/1.2L USM interchangeable lens for digital SLR and mirrorless cameras, the following phenomenon has been confirmed. Customer support for this phenomenon is described below. We would like to offer our sincere apologies to any users who may have ...

Thank you for using Canon products. Concerning the Mirrorless Camera EOS R10, the following phenomenon has been confirmed. Customer support for this phenomenon is described below. We would like to offer our sincere apologies to any users who may have been inconvenienced by this phenomenon. Phenomenon ...

Canon has recently become aware of an issue, as detailed below, that may occur in rare instances while using the Professional Camcorder XF605 and Digital Cinema Cameras EOS C70 and EOS R5 C. We would like to offer our sincere apologies to any customers who have been inconvenienced as a result of this ...

Update: Free repairs for this product will be discontinued as of 31 July 2022. Thank you for using Canon products. We have discovered that there are cases in which some EF-S 18-200mm f/3.5-5.6 IS products may have screws that come loose inside the lens and which may interfere with zoom operation of ...

Update: Free repairs for this product will be discontinued as of 31 December 2022. Thank you for using Canon products. We would like to offer our sincere apologies to users who have been inconvenienced by the phenomenon described below. We value the trust our customers have placed in us, and we are ...