05 Dec 2016 — To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses"Notification about Lens Aberration Correction" Thank you for using Canon products. It has been confirmed that when using the EF-S 18-135mm f/3.5-5.6 IS USM or EF 70-300mm f/4-5.6 ...
16 Nov 2016 — To Users of the IXUS 175 / IXY 180 / PS ELPH 180 / IXUS 177 Compact Digital Camera Thank you for using Canon products. In rare cases, the AF function on some PowerShot IXUS 175 / ELPH 180 / IXUS 177 compact digital cameras may not operate properly and focus may not be achieved. Customer support for this ...
07 Nov 2016 — About macOS Sierra (macOS 10.12.1) compatibility with Canon Cameras and Application When connected via USB, [Register lens aberration correction data][Web Service Settings] functions cannot be used.Please execute these functions via Wi-Fi connection.[Register lens aberration correction data] [Web ...
14 Oct 2016 — About macOS 10.12 (Sierra) Support for [Camera Window], [EOS Utility] and [Map Utility] An update to this investigation is posted in details here. We are currently confirming the compatibility of [Camera Window], [EOS Utility] and [Map Utility] with macOS10.12 (Sierra), but operation checks have not ...
20 Sep 2016 — About macOS Sierra v10.12 Support for PIXMA Inkjet Printers, MAXIFY Business Inkjet Printers, and imagePROGRAF Large Format Inkjet Printers Thank you for using Canon products. We have identified a phenomenon in which the PIXMA Inkjet Printers, MAXIFY Business Inkjet Printers, and imagePROGRAF Large Format ...
25 Aug 2016 — To Owners of the EOS-1D X Mark II Digital SLR Camera Thank you for using Canon products. We are pleased to announce that, in early September, 2016, we plan to release new Firmware which offers enhancements to the EOS-1D X Mark II digital SLR camera. Details We are planning to incorporate the following ...
25 Aug 2016 — To Owners of the EOS 5DS / EOS 5DS R Digital SLR Cameras Thank you for using Canon products. Regarding the EOS 5DS / EOS 5DS R digital SLR camera, we are planning to release Firmware Version 1.1.X for download from the Web in order to enhance the functions. ChangesChanges in the firmware: We are planning ...
25 Aug 2016 — To Owners of the EOS 7D Mark II Digital SLR Camera Thank you for using Canon products Regarding the EOS 7D Mark II digital SLR camera, we are planning to release Firmware Version 1.1.0 for download from the Web in order to enhance the functions. Changes Changes in the firmware:We are planning to incorporate ...
07 Jul 2016 — EOS-1D X Mark II : Image Corruption with Some SanDisk CFast Cards Thank you for using Canon products. It has been confirmed that when shooting still images with the EOS-1D X Mark II digital SLR camera launched in April 2016 with SanDisk CFast cards, the following phenomenon will occur. We would like ...
24 Feb 2016 — Canon “Macro Ring Lite MR-14 EX II” Notice of Error Correction in Instruction Manual (Regarding Use of Filter) Thank you for using Canon products. There is an error in the instruction manual for the "Macro Ring Lite MR-14EX II" which was released in May 2014. This notice conveys the details of the error ...
24 Feb 2016 — Canon Telephoto EF Lens AccessoryTo Users of Drop-in Circular Polarizing Filters PL-C52 and PL-C52(WII) Thank you for using Canon products. We have become aware that some of the above products sold from April 2014 onwards have been assembled with the polarizing filter glass reversely fitted. The details ...
16 Feb 2016 — To Users of the EF-S 18-200mm f/3.5-5.6 IS Interchangeable Lens for Canon Digital SLR Cameras Thank you for using Canon products. We have discovered that there are cases in which some EF-S 18-200mm f/3.5-5.6 IS products may have screws that come loose inside the lens and which may interfere with zoom ...
11 Feb 2016 — To Users of Photo and Movie Storage Device "Connect Station CS100" Firmware Update, Version 1.2.0 Thank you for using Canon products. The latest firmware for the Connect Station CS100 is now available. In order to update the firmware, the CS100 device must be connected to the Internet. Please see detailed ...
08 Jan 2016 — Notice Regarding Firmware to Fix Phenomenon in Linked Shooting and Wireless Flash Shooting (During Use With 7 or More Units) When Using the Canon Speedlite 600EX-RT and Speedlite Transmitter ST-E3-RT Thank you for using Canon products. Phenomena Except as described below, the following will occur with ...
15 Oct 2015 — To Users of the EOS C300 Mark II Digital Cinema Camera Regarding the Phenomenon of Skipped Frames in Footage Recorded in Slow Motion on the EOS C300 Mark II Digital Cinema Camera Thank you for using Canon products. We have become aware that there may be cases of skipped frames in footage recorded in ...
13 Oct 2015 — To Users of Photo and Movie Storage Device "Connect Station CS100" ( Firmware Update, Version 1.1.2 ) Thank you for using Canon products. The latest firmware for the Connect Station CS100 is now available. In order to update the firmware, the CS100 device must be connected to the Internet. Please see ...
16 Sep 2015 — EOS-1D C Cinema EOS Camera, Firmware Version 1.4.0(Notice of the start of update services to Firmware Version 1.4.0) Thank you for using Canon products. Firmware Version 1.4.0 incorporates the following improvements and fixes: Fixes a phenomenon which occurs when the “Shutter button half-press” menu ...
08 Sep 2015 — Information about the timing for the end of free repairs has been added. About EOS 5D - Main mirror detachment, Information About Free Repairs Thank you for using Canon products. Please note that the free-of-charge repairs described below, which we notified you about on 3 February 2009, will end on 30 ...
03 Aug 2015 — Windows 10 - Compatible Applications and Drivers Note: New product model launch after July 2015 is compatible to Windows 10 unless otherwise stated.You can check for compatible OS for your specific model by clicking here.How to check: Select a product category (For e.g. "Inkjet printers") Select a product ...
31 Jul 2015 — About printing or registration problem in Google Cloud Print™ Thank you for using Canon products. We have identified a phenomenon in which Canon inkjet printers (with Google Cloud Print™ support) cannot print / register in Google Cloud Print™. This is due to the change of Google server’s authentication ...
25 Jun 2015 — Caution Concerning Counterfeit Speedlite 600EX-RT Thank you for using Canon products. We have confirmed that there are counterfeit Speedlite 600EX-RT flash products in circulation in the market. It has been reported that these products are being sold through various online marketplace websites. These ...
15 May 2015 — Service Notice: Canon EOS 750D & 760D Thank you for using Canon products. This notice is to proactively inform our customers of the phenomenon described below along with Canon’s support actions. We value the trust our customers have placed in us, and we are dedicated to continuously improving product ...
24 Mar 2015 — To Protect Your Printers From Unauthorized Access If you are connecting your printer(s) to the network, please refer to this document on how to protect your printers from unauthorized access.
26 Feb 2015 — To the Users of Professional Camcorders XF205 / XF200 (NTSC) Thank you for using Canon products. The following phenomenon has been confirmed with the Professional Camcorders XF205 / XF200. Canon is now in the process of making preparations to correct this phenomenon. Phenomenon After returning the Camcorder ...
22 Dec 2014 — To Users of Compact Digital Cameras (IXUS 145, IXUS 155, IXUS 255HS, IXUS 265HS, PowerShot SX270HS, PowerShot 280HS, PowerShot S200, PowerShot S120) Thank you for using Canon products. It has been confirmed that some IXUS 255HS compact digital cameras encounter a contact failure in the battery terminal. ...
18 Dec 2014 — To Users of Canon Speedlite and Macrolite Products and Accessories Notification Regarding Use of (AA/R6) Lithium Batteries Thank you for using Canon products. DetailsAA/R6 Lithium batteries cannot be used with any Speedlite or Macrolite products and compact battery packs including those listed below ...
07 Dec 2014 — To Users of the PowerShot SX50 HS Compact Digital Camera Thank you for using Canon products. It has been confirmed that the rubber of the viewfinder of some units of the PowerShot SX50 HS compact digital camera may change color (turn white) after a short period of time. Customer support for this phenomenon ...
18 Nov 2014 — To Users of Canon Speedlite 600EX / 600EX-RT "Caution When Using Color Filter Holder SCH-E1"(Workaround When Low Battery Icon Appears and Speedlite Does Not Start) Thank you for using Canon products. Affected ProductSpeedlite 600EX / 600EX-RT PhenomenonWhen the flash is powered on with the bundled Color ...
25 Sep 2014 — Firmware Update Notice for PIXMA MG7170, PIXMA MG6470, PIXMA MG5570, PIXMA MG3570, PIXMA E560, PIXMA MX477, PIXMA MX537, PIXMA iX6870 and PIXMA iP8770 (Security Enhancement) Thank you very much for using Canon products. Canon continuously strives to provide our customers with high security products that ...
03 Jul 2014 — To PIXMA MG3570 Users Thank you for using Canon products. We have identified a phenomenon in which certain batches of the model PIXMA MG3570 does not turn on in some instances. Canon continuously strives to provide our customers with high quality, reliable products that can be used with confidence. We ...